• Repair Microsoft Outlook Express

September 18, 2013 ScanPST (scanpst.exe) is the Outlook Inbox Repair Tool designed to verify Outlook PST files for integrity errors. Earlier Outlook versions let you access ScanPST easily through the Outlook / Office Diagnostics feature, but Outlook 2010 and Outlook 2013 make it harder for you to manually run the Inbox Repair Tool (scanpst.exe). This article shows the location of scanpst.exe on Outlook 2010 & 2013. Why do I need to use ScanPST? By default, Outlook stores your emails in PST files. If your Outlook sessions keep crashing, one potential reason can be the one of a faulty PST data file.

To check your Outlook data file for errors, you need to run a tool that knows how to read the PST data: the ScanPST tool. Where is ScanPST.exe in Outlook 2010 / 2013? If Outlook is not sending any of your Outbox emails and they are not marked as read (as above), then try one of the following solutions: – make sure Outlook is not set to the Offline mode. You can check if Outlook is offline from the Send / Receive ribbon (toolbar) button: – make sure you don’t have an over-zealous antivirus that scans your Outbox emails and prevents them from being sent. Do a simple test and disable your antivirus protection, restart Outlook and try to send the Outbox emails once again. If they get sent, configure your antivirus and prevent it from scanning Outbox emails. – if your Outbox emails contain file attachments and you are using Outlook 2013 with iCloud or any other cloud storage service, make sure your file attachments are fully uploaded to your cloud account, before sending them; – your Outlook data files might be corrupted: perform a data file scan using the Outlook ScanPST tool.

The desktop Outlook app uses two types of data files to store local copies of your emails, calendars, contacts, and other items, to allow you access to your information without an internet connection. If you're using an Outlook.com, or Exchange account, this information is stored in an Offline Outlook Data File using a.ost format. However, if you're using a POP or IMAP account like those you get from an Internet Service Provider (ISP), your information will be stored in an Outlook Data File using a.pst format instead. Typically, you can go for a long time without any problems, but sooner or later, these files may stop working, and they can get damaged, which is why Outlook includes the Inbox Repair tool to diagnose and repair common errors with.pst files, as well as a mechanism to recreate.ost files automatically. In this, we walk you through the steps to repair the data files when they're damaged, items are missing in your inbox, or when a data file just won't open in Outlook 2016 or previous versions. How to fix an Offline Outlook Data File (.ost) If you have an Outlook.com, Outlook 365, or Exchange account, you can follow these steps to fix problems with a.ost data file in Outlook:.

Close Outlook. Open Control Panel. Quick Tip: If you're only using the default profile named 'Outlook,' you can use the path%LOCALAPPDATA% Microsoft Outlook to go directly to the location of the.ost file, and then jump to step No. Otherwise, continue with the steps below.

Click on User Accounts. Click on Mail. Using the Mail Setup experience, click the Show Profiles button. Select the profile with the account you want to fix. (In Outlook 2016 the default profile is called 'Outlook.' ).

Click the Properties button. Click the Email Accounts button. Click on the Data Files tab. Select the account to be repaired. Click the Open File Location button. Before you continue, make sure to close the 'Accounts Settings,' 'Mail Setup,' and 'Mail' windows.

Right-click the.ost file for the account with problems, and select Delete. Once you complete these steps, open Outlook again to automatically create a new.ost files for that particular account. How to fix an Outlook Data File (.pst) If you have an account connected using POP or IMAP settings, you can use the following steps to fix problems with a.pst data file:.

Repair Microsoft Outlook Express

Close Outlook. Open File Explorer (Windows key + E).

Browse the following path: C: Program Files (x86) Microsoft Office root Office16. Important: If you're using Outlook 2013, use the path C: Program Files (x86) Microsoft Office Office15. If you have an older version of the app, change 'Office15' in the path to 'Office14' for Outlook 2010, or to 'Office13' for Outlook 2007. Inside the folder, find and double-click the SCANPST.EXE file.

Click the Browse button and locate the.pst file you want to repair. Click the Start button. Click the Repair button. Once you complete these steps, the wizard will create a backup, proceed with the repair and create a log file with information about the repair process. After the repair is complete, you can start the Outlook app associated with the data file.

Additional recovery instructions While Microsoft's tool can diagnose and repair many problems with a.pst file, the recovery process may require additional steps to get all your items. For example, after the process, you may find that some of the recreated folders in your inbox are empty. If this is the case, you may also see a Recovered Personal Folders or Lost and Found folder in the left pane. These folders will contain the items that have been repaired but couldn't be restored. To get these items back, do the following:. Open the Recovered Personal Folders or Lost and Found folder.

Select the items you want to recover. Drag and drop those items into the correct folders.

Delete the now empty folders. If there are still items missing, you can use the.pst backup file to recover those additional items using the built-in Import/Export tool:. Select the.bak file located in the same folder that contains the.pst file. Press the F2 key and rename the file to.bak.pst and press Enter. Open Outlook.

Click on File. Click on Open & Export. Click the Import/Export button. Select the Import from another program or file option.

Click Next. Select the Outlook Data File (.pst) option. Click Next. Specify the location of the.pst file. Select the import option. Click Next.

Select the items you want to import. Click Finish. After completing these steps, you should be able to use Outlook with all your data normally.

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While this guide focuses on Outlook 2016, you can refer to these instructions to fix the data files on Outlook 2013, 2010, and 2007. More Windows 10 resources For more helpful articles, coverage, and answers to common questions about Windows 10, visit the following resources:.